The four-hour claim review now takes six minutes CNC checks every catastrophe loss report against 193 rules
97.4%Less time per claim validation
193Checks across 76 categories
About 99%Accuracy, up from 87%
6 minPer-claim validation, down from more than four hours
A claim file becomes a QA report
When the estimate arrives about two hours after the first upload, the platform holds the claim open and validates once the file is complete.
The claim file250 to 500 pages: estimates, reports, and photos.
Extraction by data typeEach kind of content goes to the reader built for it.
193 checksThe rules an experienced adjuster applies.
The QA reportBack in six minutes, with each finding sourced.
We encoded what an adjuster knows
Each kind of data gets its own readerExtraction errors fell from 108 to 25.
The rules come from adjustersEach check is a judgment a reviewer used to make by hand.
Photos count as evidenceEvery photo is scored on five quality checks.
Every disputed finding improves a ruleWe tune the rules with CNC every week.
“What would take us four, five, six hours to review a file now is literally taken by Validate almost instant… So we're getting a file back in no more than 20 to 25 minutes, even if there's delays at other systems.”Cort Fowler, CEO, CNC Catastrophe and National Claims
Review time stopped limiting how many claims CNC takes
3.9 hrsReturned to the team on every claim
1,600Claims a month the platform handles today
4,900Claims a month after the current scale-up
- November 2024Flood claimsThe first phase, at a fixed price.
- Phase 2Property claimsAdded beside flood.
- Phase 3Photo classifierPhotos read as evidence.
- Phase 4DashboardThe team sees every file in one place.
Book a working session on claims QA
We'll tell you where automation should stop, and what it should check first.