Damco

Replace the SaaS tool your team works around When seats, add-ons, and workarounds cost more than owning it

Start with the workarounds beside each tool Your CRM has three, and each one hides a workflow worth sorting

SalesCRMQuotes builtin a spreadsheetDiscounts approvedby emailCommissions ina second tool

Reps rebuild each quote by hand, and pay is checked twice.

Moves: days from request to quote
Customer serviceHelp deskReturns trackedin a sheetOrders retypedinto the ERPPart-time staffwithout seats

Every return is keyed in twice, by two people.

Moves: minutes to close a return
OperationsProject toolA nine-stepautomation chainCapacity plannedin a spreadsheetStatus sent byemail each Friday

When one step in the chain breaks, nobody knows which.

Moves: jobs delivered on the promised date
FinanceSpend toolApproval limitskept by handA monthly exportto ExcelSuppliers listedin two places

Month-end waits on the export and the clean-up after it.

Moves: days to close the month

Then sort your CRM, workflow by workflow Often more than half stay, and the rest become software you own

Your CRM, workflow by workflow10 workflows · 6 stay in the SaaS
Keep it as it isThe vendor does this well
  • Contacts and accountsWorks like everyone else's
  • Email trackingBuilt in, and kept current
  • Activity reportsStandard reports are enough
  • Calendar syncNothing to gain by owning it
Extend it inside the toolA setting, a field, or a small app
  • Lead scoringA few fields and a rule
  • Territory rulesSupported, if kept simple
Build it and own itThe work that's yours alone
  • Quoting and pricingYour price rules are yours alone
  • Discount approvalsTied to your margins and roles
  • Fleet renewalsLives in a spreadsheet today
  • CommissionsChecked twice every month

If nobody keeps a spreadsheet beside the tool, keep the whole tool. We'll tell you so.

Own the code, the data, and the roadmap Everything is handed over, so each workflow can leave with its history

Code
Every line, in your repository
  • Yours from the first commit
  • Tests that run on every change
  • Readable by any engineer you hire
Data
Your records, in your database
  • The full history from your CRM
  • Your data model, written down
  • Exports in open formats
Runbooks
How to run it, written down
  • Release, roll back, and recover
  • Who is called, and when
  • What we watch, and why
Roadmap
What comes next, decided by you
  • Ranked by adoption and value
  • Reviewed with you every month
  • No vendor's release calendar

Then move one workflow, and switch off its seats Quotes leave the CRM first, and the subscription shrinks with each move

What moves with each workflow
  • Every record, with its full history
  • Attachments, notes, and comments
  • Who changed what, and when
  • The links to your other systems
  • Your people, trained on their own work
We report
What the subscription costs, every month
And
How many people use each new workflow

Bring the tool your team works around most

We'll price what it really costs you and sort its workflows in five days, and you keep the sort either way.