Insurance
Now liveITC Vegas · Sep 29 to Oct 1 · Mandalay Bay

Damco Workbench is live

It is the workbench for AI agents and humans, built for insurance. Your underwriters, adjusters, and service teams work the same submissions, policies, and claims alongside AI agents, on the core you already run. Bring your own agents or start with ours.

  • An accelerator, not a subscription
  • Runs fully on your premises
  • A starting point we build on with you
  • Priced on the outcome
agents.brazosmutual.com/today
Damco Workbench, Today: what is waiting on each person, and what their agents are doing
agents.brazosmutual.com/quotes/Q-2026-04471
Damco Workbench: a quote worked by agents and people together
Above the agent's authority, it drafts and refers.Held for an underwriter

Insurance AI kept stopping beside the work, so we built the place it works

For 30 years we have built and run software for insurers, MGAs, and brokers. The AI pilots we saw answered questions in a chat tab; nobody else could see what they did, and the audit trail was a screenshot. The model was never the problem. The agent had nowhere to work.

The pilotWith Damco WorkbenchWhere the agent worksA chat tab beside the processOn the submission, policy, or claim itself, beside your peopleWhat it writes toNothing. A person re-keys its answer into the core.Your core, through the core's own tools, with no second copyWho decidesWhoever copies the answerThe agent inside its authority, and a licensed person above itThe audit trailA screenshotAn append-only log, exported to your SIEM

InsureEdge, our insurance core, is now headless, and the agents stay on top of it

We did not put AI agents inside the core. The core is your system of record, and it should stay predictable, auditable, and yours. Agents work above it in Workbench, beside your people, and reach the core only through its own gate, with the same checks as a person.

The core stays the system of recordPolicy, billing, and claims keep one version of the truth, and change only through their own rules.
Agents change without touching the coreNew agents, new models, and new processes go into Workbench, not into the system that books the premium.
Every caller passes the same checksPeople through a portal and agents through the API pass the same identity checks, permissions, and audit.
InsureEdgeIts own staff screens, your portals, or Workbench in front, one module at a time.

This is what your team works in

Captured from Damco Workbench and InsureEdge, running for a sample carrier. Pick a screen, or let it play.

agents.brazosmutual.com/today
Workbench: What is waiting on each person, and what their agents are doing.

What is waiting on each person, and what their agents are doing.

Every build holds to six rules. Agents work on your core, inside your controls, and on the record.

Your core systems stay. Agents work inside your policy, claims, and billing systems.

Your policy system · PA-2026-0417Saved
Named insuredJordan Ellis
Vehicles2019 Civic, 2021 RAV4
Driver 2Age 19Waiting
Premium$1,342
Read the declarations page and the driver list, 25 fields in all.
Driver 2 is 19, so this one waits for Priya, the underwriter.
Saved to your policy system, with no retyping.
Works with InsureEdge, Guidewire, Duck Creek, Majesco, Sapiens, Insurity, EIS, OneShield.

Every agent answers to a person. Binding, declining, and paying a claim stay with your people.

Underwriting agentWorks for the personal lines team
Reports toM. Alvarez, underwriting manager
Can doReview submissions, draft quotes, flag referrals
Needs approvalBind, decline, pay a claim
Policy PA-2026-0417 is ready to bind at $1,342.
Binding needs an underwriter's approval.
Sent to Priya Nair, underwriter, for approval.
Approved by Priya Nair at 9:31 am.

Every action is on the record. Each one is logged with the document behind it.

08:51Rated in your policy systemRule
08:51Paused: two documents disagreeAgent
09:31Approved by Priya NairApproved
09:32Saved to your policy systemAgent

Your people make the decisions. Rules and agents do the routine work.

RulesRate the policyOrder driving records
AI agentRead driver recordsCheck prior insurance
Your teamApprove the referral

Use the AI you already pay for. We connect the models and tools you have.

WorkbenchYour AI modelsMicrosoft CopilotDocument readingYour existing agentsForm scanningYour search index

Part of our fee depends on results. You see the number we agreed every week.

Quote turnaround3.8 hWas 9.1 h
Target 4 h

The same claim, before and after your agents join the room

Drag the handle to compare. Before, the claim is copied between tools and emailed as files. After, people and agents work on it together, and the core stays in step.

Drag to compare
After· one room for the claim
#claim-20417 · auto
Claims intake agent9:02

I opened the claim from the call. Two photos are still missing.

Rosa, adjuster9:05

@Adjusting agent is rental covered?

Adjusting agent9:05

Yes, 30 days. I drafted the reserve change for you.

Reserve 1,200 → 2,400Approve
Rosa approved. Written to the core.
Data agent is reading the photos
Message the room, or @ an agent
One room for the claimAgents work in the open, people approve, and the core stays in step.
Before· copied between tools
Your system of recordAn agent drafted a summaryExport PDFLast updated by hand, yesterday
Rosa keys the result back into the core, a day later.
InboxFwd: Fwd: claim summaryRe: Re: is rental covered?Re: the numbers, attached
Tracker, claims_oct_v320417Open1,20020417Open?2,400Rekeyed, and no longer matches
AssistantSummarise this PDF for me.I cannot see the policy or change the claim.
The claimAuto · 20417Five copies, and none is complete.
Copied between toolsThe claim is emailed around as files, and the core is updated by hand.

We strategize, build, and operate your software until it pays

Damco is not a SaaS company. Workbench and InsureEdge are accelerators: the foundation we bring to every engagement, so you start from working software instead of a blank page, and we build what your business needs on top.

01Weeks 0–2

Strategize

We map one process as it runs today: every task, who does it, how long it waits, and what it costs. Then we pick where agents pay first.

A process map and a business case you can check
02Weeks 2–10

Build

Prototype rounds with your underwriters, adjusters, and service reps every week. Agents, rules, and screens on Workbench, on the core you run.

Working software in your environment, not a deck
03Until it pays

Operate

We run it with you against the numbers we agreed, and keep tuning until they move. Then we keep them there.

A dashboard that shows built versus ran, every week
There is no vendor lock-in
You host itWorkbench runs in your environment, and the software we build on it is yours.
We keep building on itOn retainer, we keep adding processes and giving agents more room, one release at a time.
Or your team takes it overAt any release your team can take the software and run it, with nothing to migrate.

We are not paid per seat or by the hour. Part of our fee waits for the business outcome we agree on at the start.

What is live today

One idea runs through both products: agents work on the insurance record, inside the authority your people already use.

Damco Workbench

The workbench for AI agents and humans, built for insurance, on the core you run.

  • Role agents for intake, underwriting, service, claims, renewals, and compliance, and your own on top
  • A library of insurance processes already drawn, from first notice to first payment to bordereaux to carriers
  • Runs in your cloud tenant, in your data center beside the core, or fully air-gapped
  • Drafts before writes above an agent's authority, and a licensed person decides
  • No training on your data, and PII redacted at the model gateway
  • An append-only audit, exported to your SIEM
InsureEdge

The insurance core, now headless: every capability behind one gate, for people and agents alike.

  • Policy, billing, claims, reinsurance, and distribution, each an API
  • People and agents reach it under the same identity checks
  • Agents sign in as themselves, and every call is graded and logged
  • Its own staff screens, your portals, or Workbench in front
  • One module at a time, beside the core you run

How to start

Damco Workbench is live. Start with the process that costs you the most.

Who it is for

Insurers, MGAs, agencies, and brokers with one process that costs them most, and a team ready to work on it every week.

What you get

A working session on that process, then Workbench running it in your environment, shaped to your business by the team that built it.

How you pay

Not per seat and not by the hour. Part of the fee waits for the outcome, and the software is yours.