Damco

AI agents are software that can think and do We help you choose where they fit and run them until a number moves

Start with the chores your people never wanted By department, the work nobody was hired for, in the systems they already run

An agent, on invoice 4471
  1. Readsthe invoice, PO and receipt
  2. Thinksworks out why they differ
  3. Doesdrafts the fix in SAP
  4. Asksa person to approve

AP exceptions

SAP · NetSuite
Today

Your AP team works through hundreds of invoices a month, like 4471, that don't match the PO or the receipt.

The agent

Lines up the invoice, the PO and the receipt, finds why they differ and drafts the supplier email.

Your team still

Approves anything over tolerance.

Moves days an exception stays open

Month-end close

NetSuite · Excel
Today

Bank recs, accruals and intercompany entries pile up in the last week of the month.

The agent

Prepares the recs and accruals through the month, and flags what won't tie out.

Your team still

The controller reviews and signs the close.

Moves days to close the books

Cash and collections

SAP · Outlook
Today

Someone matches remittances to open invoices by hand, and reminders go out late.

The agent

Matches each payment to its invoices and sends a polite reminder the day one falls due.

Your team still

The collections lead handles every dispute.

Moves days sales outstanding

Then choose how you get the agent Each way trades a fast start against fit and what you own

Fast to start, you own littleMore craft, you own it
SalesforceServiceNow

Turn on the agent in software you have

Agentforce, Now Assist, Microsoft 365 Copilot

Good: live in weeks, inside a system your team already uses.

Watch: it stops at that system's edge, and the price grows with each seat or action.

Time to start
Fits your work
You own
A team, inside one app
Specialist

Buy an agent made for one job

Legal review, customer service, sales outreach

Good: deep at its one job, with the hard parts already solved.

Watch: one more vendor, your data in their product, and their roadmap, not yours.

Time to start
Fits your work
You own
One team

Give a general agent your skills

Claude, Codex or Gemini, with your instructions and connections

Good: starts today and bends to almost any task.

Watch: it works for one person at a time, so it's hard to govern and to measure.

Time to start
Fits your work
You own
Single-player
Where we do the most

Build your own

On open frameworks, across every system the job touches

Good: fits your process end to end, crosses systems, and you own it.

Watch: it takes craft to build well and to keep improving.

Time to start
Fits your work
You own
Multiplayer

For invoice 4471, the agent inside SAP can't read the supplier's email, so that job needs one you build. For many others, buying is right.

Wire it into your core systems, inside your rules We write the connections ourselves, with your permissions and a full record

  • Your identityAgents sign in through your single sign-on and act within a person's role.
  • Your cloudRuns in your own cloud account, next to your data.
  • Approval before changesA person signs off before anything changes in a core system.
  • Every action loggedWhat it read, what it did and why, for audit and for tuning.
  • Tested before releaseEach change runs against real past cases first.
  • No lock-inOpen frameworks and models you can swap. You own the code.

Build it for the whole team, not one person One person's agent saves one person time. A team's agent changes the process

Why agents should be multiplayer
Single-player

What it unlocksOne person works faster. What the agent learns stays in one chat, and nobody else sees the work.

Multiplayer
  • One threadeveryone sees the same work
  • Knows who's whoasks each person for their part
  • A recordof every decision and who made it
  • A numberyou can measure every week

Put it where that team already works The agent shows up in the tools your teams open every day

Microsoft Teams · AP approvals
AP agent9:42
Invoice 4471 is 6% over the POSupplier: Norland Steel · $18,420Cause: unit price changed in March
ApproveSend back
Approvals in Teams. The controller approves without opening SAP.
Slack · #sales-deal-desk
Sam14:05

Can we do 18% off for Kestrel?

Deal desk agent
Rules allow 12% at this size. I've built the case for 18% and sent it to Lena to decide.
Questions in Slack. Reps ask where they already talk.
Your exceptions queueBuilt by Damco
  • Norland Steel · priceNeeds you
  • Brava Foods · quantityAgent fixed
  • Oakline · duplicateAgent held
  • Halden Parts · receiptWaiting on the dock
Your own screen. When the work needs a queue, we build one that fits.
Email · Draft, waiting for Priya
To: ar@norlandsteel.comRe: Invoice 4471

Hi Jo, invoice 4471 shows $4.10 a unit against $3.87 on our PO. Could you send a corrected invoice or the price change?

Drafts in email. The agent writes, and a person sends.

Then tune it until the number moves The first version is a start, and the KPI decides what changes next

  1. Before we buildSet the number

    740 exceptions open, 4471 among them. Target: 250 by week 12.

  2. Week 4Ship to one team

    One queue, one team, approvals on.

  3. Every weekWatch every run

    What it did, what people corrected, and why.

  4. When it stallsTune one thing

    Its toolsIts instructionsThe modelThe screen

AP exceptions open, weeks 1 to 12Each ring is one change we made
TARGET 250Connected the supplier portalWeek 6 rose: a new supplierRewrote the price rulesApprovals moved into TeamsW1W12

Bring one job from one queue

We'll tell you in five days whether an agent should do it, and which kind.