Change how a process runs, one department at a time We decide which steps need a rule, an agent or a person
Invoice 7316 · before9 days
- Invoice arrives
- Keyed in
- Matched
- Chased
- Approved
- Paid
After3 days
- Invoice arrives
- Read and keyed
- Matched
- Exceptions fixed
- Approved
- Paid
Start with the processes each department runs end to end Pick one, and see which steps need a rule, an agent or a person
- PersonRequest
A buyer raises the need.
- Fixed rulePurchase order
Under $5,000 approves itself.
- AI agentInvoice arrives
Reads invoice 7316 from the supplier's PDF.
- Fixed ruleThree-way match
Invoice, order and receipt must agree.
- AI agentExceptions
Finds why they differ and drafts the fix.
- PersonPayment
Over $10,000 needs the controller.
Fixed ruleAI agentPersonMoves days from invoice to payment
Then give each step a rule, an agent or a person Rules for the predictable, agents for judgment, a person where mistakes are costly
- Same shape every time, and every rule written down? A fixed rule.
- Needs reading or judgment, and a mistake is cheap to undo? An AI agent does it.
- Needs judgment, and a mistake is costly? An agent prepares it, a person approves.
- Neither? A person keeps it.
- Three-way matchA fixed rule
- Reading invoice 7316 from a supplier's emailAn AI agent
- A refund over $10,000Agent prepares, person approves
- Ending a supplier contractA person
Run every rule and every agent through one gateway One record of everything that ran, so every change can be measured
Grant permissions in one placeChange a rule at the gateway, and it changes for every automation and agent.
Keep one record of what ranEvery action on invoice 7316 is recorded with the material it read.
Stop anything from one switchEvery automation runs through the gateway, so you can switch any of them off there.
Then keep tuning until the process number moves We measure before we build, so every change can be proved
Before we buildWeek 4Week 12
Days to pay an invoice like 7316963
People who touch each invoice531
Invoices reworked18%9%4%
Bring the process that costs you the most
We'll map it end to end in five days and show which steps to automate.